Frequently Asked Questions

  • Yes. In Alabama, we accept most BCBS plans, Aetna, Carelon Behavioral Health, Cigna, and UnitedHealthcare/Optum.

    In Georgia, we accept Aetna, Anthem Blue Cross and Blue Shield of Georgia, Carelon Behavioral Health, and Cigna.

    Clients are responsible for verifying their insurance benefits and determining whether their plan provides coverage for counseling services. Uninsured or self-pay clients are responsible for the full cost of services at the time services are rendered.

    For clients who choose to pay privately, our standard rates are:

    • Individual Counseling: $140 per session

    • Couples Counseling: $150 per session

    In-office and telehealth counseling sessions are offered at the same rate.

  • We understand that unexpected situations can arise. If you need to cancel or reschedule, please let us know at least 24 hours in advance so no fee is applied. Appointments canceled or rescheduled with less than 24 hours’ notice will incur a $50 fee.

  • Complete the contact form and someone will reach out within 24 hours (excluding weekends).

  • Currently, services are offered via telehealth only through a secure platform within the state of Alabama and Georgia. In-person services will be offered soon in the state of Alabama.